Terms of use
Updated: 13 November 2025
This English version is a translation provided for convenience. If there is any discrepancy, the Finnish version applies.
1. Service provider
Kuljetusnetti ("we", "the service")
Address: Helsinki, Finland
Email: tuki@kuljetusnetti.fi
2. Description of the service
Kuljetusnetti is an intermediary service that:
- Connects people who are moving with moving companies
- Passes quote requests on to our partner companies
- Does not carry out moving services itself
3. Registration and use
3.1 Using the service
- The service is free for customers
- You register with your email address
- You log in with your email address
3.2 User obligations
You agree to:
- Provide accurate and up-to-date information
- Not use the service unlawfully
- Not disrupt the operation of the service
- Register the moving company you choose in the service
4. Partners
4.1 Partner companies
- Partners are independent companies
- We are only responsible for the intermediary service, not for the moves
- Partners pay a commission on accepted quotes
4.2 Partner obligations
- Give truthful quotes
- Follow good business practice
- Pay commissions on time
5. Quotes and contracts
5.1 Quote requests
- A quote request does not bind you
- You are free to accept or reject quotes
- Partners can decide whether to make a quote
5.2 Contract with the partner
- The contract is made directly between you and the partner
- We are not a party to the contract
- Disputes are resolved with the partner
6. Pricing and payments
6.1 For customers
- The service is 100% free for customers
- You only pay the partner you choose
6.2 For partners
- Commission on accepted quotes
- Pricing is based on the size of the home
- Monthly invoicing
7. Limitation of liability
7.1 Availability of the service
- We aim to keep the service available 24/7
- We do not guarantee uninterrupted service
- We may suspend the service for maintenance
7.2 Disclaimer
We are not liable for:
- Errors or damage caused by partners
- Damage that occurs during a move
- The quality of a partner's work
- The actions of third parties
8. Intellectual property
- The content of the service is protected by copyright
- You may not copy or distribute the content without permission
- The brand and logo are registered trademarks
9. Complaints
Complaints about a partner's service:
Contact the partner directly.
10. Ending use of the service
10.1 Your rights
- You can stop using the service at any time
- You can ask for your data to be deleted
10.2 Our rights
We may block access if you:
- Break the terms of use
- Use the service unlawfully
- Don't pay your invoices (partners)
11. Changes to the terms
- We may update the terms
- We will notify you of changes by email
- By continuing to use the service you accept the changes
12. Applicable law
These terms are governed by Finnish law.
13. Contact details
Kuljetusnetti
Email: tuki@kuljetusnetti.fi
Questions and feedback are welcome!